Last Updated: 29 May 2026
1. INTRODUCTION
These Terms and Conditions (“Terms”) govern your access to and use of the website https://circen.net/ (the “Website”) and the services provided by CIRCLE GREEN LIMITED (“Circle Green”, “we”, “us”, or “our”).
Please read these Terms carefully before using the Website or Services.
By accessing or using the Website or Services, you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy. If you do not agree, you must not use the Website or Services.
2. COMPANY INFORMATION
CIRCLE GREEN LIMITED is a company incorporated in England and Wales.
Company Number: 11989378
Registered Address: Office 2 Little Winters Farm, Roundbush Road, Layer Marney, Colchester, Essex, CO5 9UR, United Kingdom
Email: [email protected]
VAT Number: GB323599680
ICO registration number: ZB362994
3. SERVICE DESCRIPTION
Circle Green provides an online Software-as-a-Service (SaaS) platform that enables users to:
Edit, convert, and process documents;
Perform file operations including merge, split, protect, compress, and sign;
Access document tools through a web-based interface;
Use cloud-based productivity features.
The Services are provided for general productivity purposes only and are not intended for use as a long-term storage solution. Circle Green does not guarantee the accuracy, completeness, or reliability of processed files. Files may be altered, compressed, or degraded during processing as an inherent consequence of certain operations. Users are solely responsible for verifying all outputs before reliance.
4. USER ELIGIBILITY
4.1 Minimum age
You must be at least 18 years old to access or use the Services. By accessing the Services, you confirm that you meet this requirement.
Circle Green does not knowingly provide services to persons under 18. If we become aware that a user is under 18, we will terminate access immediately and delete associated data in accordance with our Privacy Policy and the UK GDPR, Article 17 (right to erasure).
4.2 Legal Capacity and Authority
You must have full legal capacity to enter into a binding contract under the laws of your country of residence. If you are acting on behalf of a company or other legal entity, you warrant that you are duly authorised to bind that entity to these Terms.
4.3 Compliance with Applicable Law
You must use the Services in compliance with all laws applicable in your jurisdiction. Depending on where you are based, this includes without limitation:
UK GDPR and Data Protection Act 2018, if you are based in the United Kingdom;
EU GDPR (Regulation (EU) 2016/679), if you are based in the EEA;
Any applicable export control laws or sanctions regimes.
It is your sole responsibility to determine whether your use of the Services is lawful in your jurisdiction.
4.4 Prohibited Users
You may not use the Services if you:
Are under 18 years of age;
Are legally prohibited from entering into contracts or using services of this nature;
Have previously had your access terminated by Circle Green for breach of these Terms;
Are subject to any applicable sanctions, export control restrictions, or are listed on any applicable denied-parties list; or
Are accessing the Services on behalf of a person or entity in any of the above categories.
5. CONSUMER RIGHTS AND DIGITAL CONTENT
5.1 Statutory Rights for Consumers
Where you are a consumer, the Services (as digital content and services) must, under the Consumer Rights Act 2015:
Be of satisfactory quality;
Be fit for a particular purpose where you have made that purpose known to us before contracting; and
Be as described.
Nothing in these Terms seeks to limit or exclude any statutory rights you have as a consumer that cannot lawfully be excluded.
5.2 Right of Withdrawal (Cooling-Off Period)
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (SI 2013/3134, Regulation 29), you have the right to withdraw from a contract for digital services without giving any reason within 14 calendar days of the date the contract is formed (the "cooling-off period").
However, by expressly requesting that the Services begin during the cooling-off period and acknowledging that you thereby lose your right of withdrawal, you consent to the immediate commencement of the Services. Where you provide such consent and the Services are fully performed within the cooling-off period, your right of withdrawal is extinguished. Where the Services are not fully performed, and you withdraw within the cooling-off period, you may be required to pay for the proportion of the Services supplied up to the point of withdrawal.
To exercise your right of withdrawal, contact us at [email protected] before the expiry of the 14 days.
5.3 Remedies
If the digital content or Services do not conform to the contract, as a consumer, you may be entitled to:
Repair or replacement;
A price reduction; or
A final right to a refund.
These remedies are in addition to, and do not affect, any other remedies available at law.
6. USER RESPONSIBILITIES
6.1 Lawful Use
You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations, including without limitation the UK GDPR, the Data Protection Act 2018, and where applicable, EU GDPR (Regulation (EU) 2016/679) and the Computer Misuse Act 1990.
6.2 Upload Content
You are solely responsible for all files you upload to the Services. By uploading any file, you warrant that:
You own the file or have full lawful authority to upload and process it;
The file does not contain content that infringes any third-party intellectual property rights, including copyright, database rights, or trade marks;
Where the file contains personal data, you have identified and rely upon a valid lawful basis for processing under UK GDPR, Article 6 (and Article 9 where special category data is involved); and
The file does not contain malware, harmful code, or content that is unlawful under any applicable law.
6.3 No Misuse
You must not use the Services in any way that disrupts, damages, or impairs the platform or other users’ access to it, or that circumvents any security, authentication, or access-control measures.
7. ACCEPTABLE USE POLICY
You agree not to use the Services to:
7.1 Illegal or Harmful Activities
Violate any applicable local, national, or international law or regulation;
Promote, facilitate, or incite illegal, harmful, or discriminatory activities;
7.2 Malware and Security Abuse
Upload or distribute viruses, malware, spyware, ransomware, or any harmful code;
Attempt to disrupt or compromise system security or integrity;
7.3 Intellectual Property Violations
Infringe copyright, database rights, trade marks, or other intellectual property rights belonging to any third party;
7.4 Data Protection Violations
Process personal data without a lawful basis under applicable data protection law;
Upload sensitive personal data (as defined in UK GDPR, Article 9) without appropriate safeguards and legal basis;
7.5 System Abuse
Attempt to gain unauthorised access to any system, account, or data;
Interfere with the proper functioning of the Services;
Use automated tools, bots, or scraping in a manner that disproportionately burdens the infrastructure;
7.6 Reverse Engineering
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Services, except to the extent expressly permitted by law (including Section 50B of the Copyright, Designs and Patents Act 1988);
7.7 Online Safety
Use the Services to generate, distribute, or facilitate access to any content that is illegal under the Online Safety Act 2023 or that causes harm to others;
We reserve the right to restrict or terminate access for violations of this policy. Where required by law, notice will be provided before termination.
8. FILE UPLOAD AND CONTENT
By uploading any file, you confirm that:
You have the legal right to process the file;
The content does not infringe intellectual property rights;
The content complies with all applicable laws; and
Where the file contains personal data, you have a valid lawful basis for processing.
You must NOT upload:
Illegal, harmful, offensive, or defamatory content;
Copyrighted material without proper authorisation from the rights holder;
Personal data without a lawful basis under applicable data protection law;
Special category personal data (UK GDPR, Article 9) without meeting an additional condition under Article 9(2);
Sensitive or confidential data without proper authorisation; or
Content containing malware, viruses, or malicious code.
Circle Green does not proactively review or verify uploaded content before or during processing. This does not limit our right to take action upon becoming aware of unlawful content, including disclosure to law enforcement where required by law.
9. FILE STORAGE AND RETENTION
The platform is designed and operated as a processing tool, not a long-term storage service. Accordingly:
Files are stored temporarily for the sole purpose of processing only;
Files will be automatically deleted following processing or within a short and defined retention period (details in our Privacy Policy);
We do not guarantee file availability, recovery, or retention beyond the processing session; and
You are solely responsible for maintaining copies and backups of all files.
Circle Green accepts no liability for loss of files resulting from automatic deletion in accordance with this clause.
10. INTELLECTUAL PROPERTY
All intellectual property rights in the Website and Services, including all software, design, architecture, trade marks, service marks, trade names, and content, are owned by or licensed to Circle Green. These rights are protected by the Copyright, Designs and Patents Act 1988, the Trade Marks Act 1994, and applicable EU and international intellectual property law.
Subject to your compliance with these Terms, you are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the Services for your personal or internal business purposes only.
You must not:
Copy, modify, adapt, translate, or create derivative works of the platform;
Distribute, sublicense, sell, or transfer access to the platform;
Reverse engineer or decompile any part of the Services (save as permitted by law);
Remove or alter any proprietary notices, branding, or trade marks; or
Use the platform for commercial resale or as a white-label service without our prior written consent.
You retain all rights in files you upload. By uploading files you do not grant Circle Green any licence beyond what is strictly necessary to perform the Services.
11. SERVICE AVAILABILITY
The Services are provided on an “as is” and “as available” basis. We do not guarantee that:
The Services will be uninterrupted, timely, secure, or error-free;
The platform will be free from vulnerabilities or security incidents; or
Any defects will be corrected.
We reserve the right to modify, suspend, or discontinue the Services at any time. Where we discontinue a paid service, we will provide reasonable notice and, where applicable, offer a pro-rata refund for any prepaid period.
Note to consumers: The above does not exclude our obligations under the Consumer Rights Act 2015, s.50 (services to be performed with reasonable care and skill) and s.52 (remedies for failure to comply).
12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Circle Green’s aggregate liability to you under or in connection with these Terms shall not exceed the greater of: (a) the total fees paid by you to Circle Green in the three (3) months immediately preceding the event giving rise to the claim; or (b) £100.
Subject to the paragraph below, Circle Green shall not be liable for:
Loss of data or files;
File corruption or processing errors;
Business interruption;
Loss of profits, revenue, or anticipated savings;
Loss of business or contracts;
Indirect, incidental, special, or consequential damages; or
Misuse of processed outputs.
Nothing in these Terms excludes or limits Circle Green’s liability for:
Death or personal injury caused by its negligence;
Fraud or fraudulent misrepresentation;
Any breach of the implied terms as to title under the Supply of Goods and Services Act 1982;
Defective digital content under the Consumer Rights Act 2015 (where applicable); or
Any other liability that cannot be excluded or limited under applicable law.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Circle Green, its officers, directors, employees, and agents from and against any claims, actions, demands, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Your use of, or inability to use, the Services;
Your uploaded content;
Your breach of these Terms; or
Your violation of any applicable law or the rights of any third party.
This indemnity is subject to: (a) Circle Green giving you prompt notice of any such claim; (b) Circle Green providing reasonable cooperation in the defence; and (c) you not making any admission of liability without our prior written consent.
14. TERMINATION
14.1 Termination by Circle Green
We may suspend or terminate your access to the Services with immediate effect if:
You have materially breached these Terms and (where the breach is remediable) have failed to remedy it within 14 days of written notice;
Your use poses a risk to the security, integrity, or availability of the platform or harm to other users;
We are required to do so by law or a competent regulatory authority; or
You are subject to insolvency proceedings.
14.2 Termination by You
You may terminate your use of the Services at any time by ceasing to access the platform.
Where applicable, you may request deletion of your account by contacting us at [email protected]. We will action such requests in accordance with our Privacy Policy and applicable data protection law.
14.3 Consequences of Termination
Upon termination:
Your licence to use the Services ceases immediately;
Any stored files may be deleted in accordance with our data retention schedule; and
Any accrued rights and liabilities of either party shall be unaffected.
15. DATA PROTECTION AND PRIVACY
15.1 Controller and Processor Roles
Circle Green acts as a data controller in respect of personal data relating to your account and use of the Services.
Where you upload files containing personal data of third parties and Circle Green processes those files at your direction, Circle Green acts as a data processor and you act as the data controller in respect of that personal data.
15.2 Our Obligations
Circle Green processes personal data in accordance with:
UK GDPR (as retained in UK law by the European Union (Withdrawal) Act 2018) and the Data Protection Act 2018;
Our Privacy Policy, available at “Privacy Policy” page;
Where applicable, EU GDPR (Regulation (EU) 2016/679).
You are entitled, under UK GDPR Articles 13 and 14, to receive certain information about how your personal data is processed. That information is set out in full in our Privacy Policy.
15.3 Your Obligations
Where you upload files containing personal data of third parties, you acknowledge that:
You are the data controller for that personal data;
You are responsible for ensuring a valid lawful basis under UK GDPR, Article 6 (and Article 9 where special category data is involved);
You are responsible for providing appropriate data subject information notices; and
You warrant that your instructions to Circle Green to process that data do not place Circle Green in breach of applicable data protection law.
16. SUB-PROCESSORS
Circle Green may engage third-party sub-processors to assist in delivering the Services. These may include:
Cloud hosting and infrastructure providers;
File processing and conversion services;
Analytics providers;
Customer communication tools; and
Payment processors (where applicable).
Circle Green will: (a) impose data protection obligations on sub-processors that are no less protective than those set out in these Terms; (b) remain liable to you for any acts or omissions of sub-processors that cause Circle Green to breach its data protection obligations.
17. CHANGES TO THESE TERMS
We review these Terms at a minimum on an annual basis, and additionally whenever required to reflect changes in our Services, business operations, or applicable consumer protection laws.
Updated Terms will be published on the Website with a revised "Last Updated" date.
Where we make material changes to these Terms (including variations to pricing, core functionality, or service levels), we will notify you by email (where we hold your email address) or by a prominent notice on the Website at least 30 days before the changes take effect.
If you are a consumer, this 30-day window provides you with a reasonable time required to examine the updated terms and, if you do not agree, terminate your use of the Services without penalty before the changes take effect.
18. GOVERNING LAW AND JURISDICTION
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales.
Subject to Clause 18 (Complaints and Dispute Resolution), any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer habitually resident in Scotland or Northern Ireland, you retain the right to bring proceedings in the courts of Scotland or Northern Ireland (as applicable) under applicable consumer protection legislation.
If you are a consumer habitually resident in an EU member state, you also retain the right to bring proceedings before the courts of your country of habitual residence pursuant to applicable EU consumer law.
19. CONTACT INFORMATION
For any questions regarding these Terms, data protection queries, or to exercise your rights under applicable law:
Email: [email protected]
Postal Address: Office 2 Little Winters Farm, Roundbush Road, Layer Marney, Colchester, Essex, CO5 9UR, United Kingdom
For data protection matters, please mark your correspondence clearly: “Data Protection / Privacy”.
TERMS AND CONDITIONS
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Office 2 Little Winters Farm, Roundbush Road, Layer Marney, Colchester, Essex, England, CO5 9UR